5 Questions to Ask When Choosing a Staffing Agency
As a business owner or human resources manager, you know that hiring takes a lot of time. Because of this, many companies opt to partner with a staffing agency to help them fill their open positions. However, not all staffing agencies are created equal. That’s why it’s your job to ask the right questions so that you find the agency that best fits your needs.
Below you’ll find five questions you can use to measure whether or not a staffing agency will work for you.
- What are your specialties?
While many staffing agencies offer a broad range of services, they still typically have certain niche specialties. In other words, they may have a certain expertise in one or two industries.
There are also agencies who forgo offering a wide range of services and instead opt for staffing one kind of personnel. For example, some agencies specialize in accounting jobs while others specialize in medical staffing.
By asking agencies what they specialize in, you’ll be able to better gauge whether or not their services are in-line with what your company needs.
- What is your fee?
You may notice that agency fees vary across the board. While price is certainly an important factor when choosing an agency, it shouldn’t be the only determining factor.
It’s important to ask how the agency calculates their markup and what’s included in the service. Furthermore, if a particular agency seems more expensive, ask them what it is about their process that justifies the cost and differentiates them from other agencies.
- What is your recruiting process?
Staffing agencies typically have access to a wider pool of candidates than you do. They’ll also know how to properly post ads and ask the right questions to find the best candidates.
When looking for an agency, make sure to ask what their recruitment process is. Where do they post ads? How much experience do the recruiters have? What do they ask? How long before you get to meet a candidate?
Just don’t be surprised if the recruiting process takes some time in order to find the best candidate for the job. Agencies typically have to go through a lot of people to find good candidates and may have an extensive screening process. The good news is that you won’t have to do the tedious work yourself so you can focus on more important things.
- How do you screen employees?
Agencies should have a pretty extensive screening process to find employees. This process should include drug testing, background checks, eligibility to work and skills testing.
Unfortunately, you can’t just assume that all agencies do this properly or with the best services. For example, not all background checks are conducted the same way.
That’s why it’s imperative that you ask about details pertaining to the screening process. Who administers the drug test? Who administers skills testing? What kinds of skills do you test for and what are the assessments? How deep do the background checks go?
- What are the safety procedures?
Safety is extremely important in the workplace, which is why it’s imperative to inquire about safety precautions taken by the agency, such as proper training.
While finding the right agency can be a process, you’ll make it a lot easier on yourself by asking the right questions. Contact FlexiCorps today, a leading staffing agency in Chicago Illinois, Tampa Bay Florida, El Paso Texas, Dallas Texas and Southfield Michigan. Let us help you find the right talent for the job.